Remote Customer Service Representative in Charleston

Job Summary

A business process outsourcing company is filling a position for a Remote Customer Service Representative in Charleston.

Candidates will be responsible for the following:

• Receive or make a high volume of calls
• Assist current and potential new customers with enrollment processes and assist existing customers
• Research accounts and provide account status updates

Qualifications Include:

• High school diploma or equivalent
• Must be 18 years or older
• Professional telephone manner, customer service skills, active listening and written communication skills
• Ability to use a computer and multiple systems
• Ability to resolve conflict and diffuse tension