Remote Customer Service Representative in Charleston

Location: Illinois


Staff Reviewed: Tue, Sep 15, 2020

This job expires in 23 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level

Job Summary

A business process outsourcing company is filling a position for a Remote Customer Service Representative in Charleston.

Candidates will be responsible for the following:

  • Receive or make a high volume of calls
  • Assist current and potential new customers with enrollment processes and assist existing customers
  • Research accounts and provide account status updates

Qualifications Include:

  • High school diploma or equivalent
  • Must be 18 years or older
  • Professional telephone manner, customer service skills, active listening and written communication skills
  • Ability to use a computer and multiple systems
  • Ability to resolve conflict and diffuse tension