Job Summary

An customer experience management outsourcing company has a current position open for a Remote Customer Service Representative in Columbia.

Candidates will be responsible for the following:

• Handle and carefully respond to all phone call customer inquiries
• Provide excellent customer service through active listening on every interaction
• Troubleshoot and resolve customer issues through the use of desktop applications

Qualifications Include:

• High School Graduate or GED
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Ability to type 25 wpm