Remote Customer Service Representative in Des Moines

Location: Iowa

Compensation: To Be Discussed

Staff Reviewed: Tue, May 25, 2021

This job expires in: 1 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A staffing agency is filling a position for a Remote Customer Service Representative in Des Moines.

Core Responsibilities of this position include:

  • Managing inbound and outbound customer calls in a timely manner
  • Identifying customers' needs and wants
  • Researching every issue and provide solutions to them

Applicants must meet the following qualifications:

  • Previous experience in a customer support role
  • Track your own work on a daily basis and compare to benchmarks
  • Strong phone and verbal communication skills
  • Excellent listener
  • Adaptable to different personality types
  • Familiarity with CRM technology

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