Job Summary
A financial software developer has a current position open for a Remote Customer Service Representative in Des Moines.
Core Responsibilities Include:
- Answering incoming calls and respond to customer’s requests
- Booking appointments for members with a high degree of data accuracy
- Maintaining excellent written and verbal communication skills on a consistent basis
Qualifications for this position include:
- High school graduate or GED
- Excellent oral and written communication skills
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Experience in providing exceptional customer service and maintaining established quality requirements
- Must be able to pass a background check