Job Summary
A business services company has an open position for a Remote Customer Service Representative in Fort Myers.
Must be able to:
- Offer customer support through phone, email, online chat or social media to customers
- Maintain and update customer information as necessary
- Calmly attempt to resolve and de-escalate any issues
Qualifications for this position include:
- High School Diploma or GED required; college degree preferred
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills