Job Summary
A customer engagement services company has an open position for a Remote Customer Service Representative in Franklin.
Core Responsibilities Include:
- Building a strong relationship with your customer
- Answering back to back calls and resolving issues
- Resolving the problem quickly and ensure situation does not escalate
Must meet the following requirements for consideration:
- Can empathize and be friendly with people you've never met
- Able to use logic and solve problems
- Can multi-task while on the phone
- Able to speak clearly with empathy in both positive and negative situations