Job Summary
An internet retail company is searching for a person to fill their position for a Remote Customer Service Representative in Houston.
Core Responsibilities of this position include:
- Providing friendly, helpful customer support to Wine.com customers during the busy holiday season
- Assisting customers with a wide variety of potential issues, including order placement, order status updates, order modifications, delivery issues, and product issues
- Handling customer support inquiries via phone
Applicants must meet the following qualifications:
- Customer oriented and friendly with a friendly, supportive presence on the phone.
- Strong verbal and written communication skills
- Ability to work will with customers and colleagues in a fast-paced environment
