Remote Customer Service Representative in Huntsville

Location: Alabama

Compensation: Hourly

Staff Reviewed: Sun, Sep 26, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A multi-channel retailer of specialty home products is seeking a Remote Customer Service Representative in Huntsville.

Individual must be able to fulfill the following responsibilities:

  • Address customer questions and concerns regarding product and delivery information
  • Successfully negotiate and appease customers using a variety of methods
  • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer

Qualifications for this position include:

  • High School diploma or GED
  • Strong ability to communicate both verbally and written with capable data entry skills
  • 1 – 2 years previous customer service experience
  • Experience in a performance-based or metric-driven environment

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