Job Summary
A multi-channel retailer of specialty home products is seeking a Remote Customer Service Representative in Huntsville.
Individual must be able to fulfill the following responsibilities:
- Address customer questions and concerns regarding product and delivery information
- Successfully negotiate and appease customers using a variety of methods
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer
Qualifications for this position include:
- High School diploma or GED
- Strong ability to communicate both verbally and written with capable data entry skills
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
