Job Summary
A customer engagement company is seeking a Remote Customer Service Representative in Jackson.
Core Responsibilities of this position include:
- Provide prompt and accurate service to promote customer loyalty for the client
- Document customer interactions and transactions
- Ensure that production and quality expectations are achieved
Skills and Requirements Include:
- High school diploma or general education degree (GED)
- Related experience and/or training preferably in a contact center or customer service
- Ability to read and interpret documents
- Ability to type a minimum of 35 words per minute while talking
