Job Summary

A company that provides outsourced contact center solutions is filling a position for a Remote Customer Service Representative in Lawrence.

Core Responsibilities Include:

• Coordinating claims electronically and via telephone
• Handling eligibility inquiries and all lines of business
• Meeting established goals for call center metrics

Applicants must meet the following qualifications:

• High school diploma or equivalent
• Demonstrated success in customer service work via phone, email, chat, or in person
• Excellent organizational, written, and oral communication skills
• Customer service oriented
• Computer proficiency
• Ability to navigate between multiple computer screens/programs while talking with the customer