Job Summary
A customer-engagement services company is searching for a person to fill their position for a Remote Customer Service Representative in Lithonia.
Candidates will be responsible for the following:
- Resolving the problem quickly and ensure situation does not escalate
- Building a strong relationship with your customer
- Answering back to back calls and resolving issues
Position Requirements Include:
- Can empathize and be friendly with people you've never met
- Able to speak on the phone and use a computer
- Can use logic and solve problems