Job Summary

A provider of residential clean energy solutions is seeking a Remote Customer Service Representative in San Antonio.

Core Responsibilities of this position include:

• Following communication procedures, guidelines, and policies
• Providing accurate, valid and comprehensive information by using the right methods/tools
• Managing complaints, provide proper solutions and options; follow up to secure resolution

Qualifications Include:

• Some proven customer support experience or experience as a client service representative is preferred
• Ability to work independently and as a member of various teams and committees
• Strong phone administration skills and active listening capabilities
• Exceptional communication and presentation skills
• Experience with iOS and MacOS