Job Summary

A business services company is in need of a Remote Customer Service Representative in Universal City.

Individual must be able to fulfill the following responsibilities:

• Maintains and updates customer information as necessary
• Talks to customers over the phone, email, online chat or social media
• Calmly attempts to resolve and de-escalate any issues

Skills and Requirements Include:

• Training will be done on site in the Universal City location
• High School Diploma or GED required; college degree preferred
• Customer service experience a plus
• Familiarity with Microsoft Windows, Word, and Excel applications
• Ability to use phone and computer systems
• Strong listening/comprehension skills