Remote Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Work from Home.

Key Responsibilities

• Handle a high volume of inbound customer inquiries
• Assist customers with orders, account questions, and provide personalized experiences
• Drive sales by offering additional products during customer interactions

Required Qualifications, Training, and Education

• Ability to problem solve and manage high-paced call volumes
• Experience working in a virtual environment with a structured schedule
• Technical proficiency to navigate multiple systems and troubleshoot issues
• Must reside in specific counties in Ohio, Indiana, or Kentucky
• Availability to work weekends, holidays, and additional hours as needed