Remote Customer Service Specialist

Job Summary

A company is looking for a Remote Customer Service Specialist.

Key Responsibilities

• Provide exceptional service through inbound and outbound communications
• Maintain and update customer account information while resolving issues and scheduling delivery orders
• Support the set-up of new customer accounts and perform soft collections for past due accounts

Required Qualifications

• High School Diploma or equivalent
• 1 or more years of customer service experience
• Strong organizational skills with typing and data entry experience
• Proficient in Microsoft Office including Excel, Word, and Access
• Must be authorized to work in the United States without requiring future sponsorship