Remote Customer Service Specialist

Job Summary

Supporting a high-volume inbound call environment, the full-time hourly Remote Customer Service Specialist will handle customer calls, make occasional outbound calls, and update information while navigating multiple systems in a 100% remote setting.

Key responsibilities

• Manage inbound customer calls and perform occasional outbound calls
• Update customer information accurately while multitasking across various systems
• Maintain a fixed weekday schedule, working Monday through Friday from 8:00am to 5:00pm

Required qualifications

• 2 years of customer service experience
• Experience in a high-volume inbound call center environment
• Strong typing and multitasking skills
• Reliable internet connection and a quiet workspace
• Availability for the full scheduled hours, Monday-Friday