Remote Customer Service Specialist
Job Summary
Supporting a high-volume inbound call environment, the full-time contract Remote Customer Service Specialist will handle customer calls, make occasional outbound calls, and update information while navigating multiple systems remotely.
Key responsibilities
- Manage inbound customer calls and perform occasional outbound calls
- Update customer information accurately while multitasking across various systems
- Maintain a fixed weekday schedule, working Monday through Friday from 8:00am to 5:00pm
Required qualifications
- 2 years of customer service experience
- Experience in a high-volume inbound call center environment
- Strong typing and multitasking skills
- Reliable internet connection and a quiet workspace
- Availability to work the specified weekday schedule
Complete Job Description
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