Job Summary

An employee benefits provider is seeking a Remote Customer Service Specialist.

Core Responsibilities Include:

• Communicating clearly and frequently with staff
• Taking initiative to resolve complex customer experience or product issues
• Performing customer support to handle routine inquiries

Qualifications Include:

• Possess a general knowledge of the organization, products or services
• Strong interpersonal and collaboration skills
• Strong computer skills, including Microsoft Outlook
• Strong communication skills
• High school diploma or equivalent
• Minimum 3-5 years customer service experience