Job Summary

A cloud-based technology software solutions provider has an open position for a Remote Customer Service Specialist.

Must be able to:

• Initiate and receive calls to/from patients requiring resupply of sleep therapy products and collect information needed to complete an order
• Provide patient education regarding usage of in-home equipment
• Understand the unique requirements of patients and provide appropriate direction into a daily work list and documents results of calls

Qualifications Include:

• High school education
• Two years of call center experience or equivalent
• Quiet work-at-home environment free of interruption and distraction
• Being a self-starter who can troubleshoot challenges on the fly
• Having high speed internet wired via ethernet connection, no Wi-Fi, satellite or hotspot
• Having strong communication skills on the telephone