Job Summary
A hospital and healthcare company is filling a position for a Remote Customer Service Specialist.
Core Responsibilities Include:
- Developing and maintaining working knowledge of current products and services offered by the company
- Answering all calls and emails in a timely manner, in adherence to their goals
- Documenting all call information according to standard operating procedures
Qualifications for this position include:
- High School Diploma or equivalent
- 1 year work related experience in health care administrative, financial, or insurance customer services, etc
- 2 years of work-related experience and 1 year of exact job experience
- Excellent customer service skills
- Analytical and problem-solving skills with attention to detail
- Decision Making skills
