Job Summary

An information technology solutions company needs applicants for an opening for a Remote Customer Service Specialist II.

Core Responsibilities Include:

• Providing monitoring support and outreach for batch processing issues and errors
• Researching and analyzes customer service issues
• Seeking opportunities to improve workflow and increase efficiencies

Qualifications for this position include:

• High School Diploma or GED
• 2-5 years of related experience in Customer Service or public relations
• Excellent customer service skills
• Ability to provide effective customer service and deal tactfully and courteously with the public
• Strong commitment to providing quality service
• Strong attention to detail and accuracy