Remote Customer Service Specialist II

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 16, 2021

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology solutions company needs applicants for an opening for a Remote Customer Service Specialist II.

Core Responsibilities Include:

  • Providing monitoring support and outreach for batch processing issues and errors
  • Researching and analyzes customer service issues
  • Seeking opportunities to improve workflow and increase efficiencies

Qualifications for this position include:

  • High School Diploma or GED
  • 2-5 years of related experience in Customer Service or public relations
  • Excellent customer service skills
  • Ability to provide effective customer service and deal tactfully and courteously with the public
  • Strong commitment to providing quality service
  • Strong attention to detail and accuracy

COMPLETE JOB DESCRIPTION

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