Job Summary
An information technology solutions company needs applicants for an opening for a Remote Customer Service Specialist II.
Core Responsibilities Include:
- Providing monitoring support and outreach for batch processing issues and errors
- Researching and analyzes customer service issues
- Seeking opportunities to improve workflow and increase efficiencies
Qualifications for this position include:
- High School Diploma or GED
- 2-5 years of related experience in Customer Service or public relations
- Excellent customer service skills
- Ability to provide effective customer service and deal tactfully and courteously with the public
- Strong commitment to providing quality service
- Strong attention to detail and accuracy