Job Summary
A retail company has an open position for a Remote Customer Service Specialist in Chesapeake.
Candidates will be responsible for the following:
- Fielding inbound calls from our customers with potential for extended periods of high volume
- Maintaining a quiet remote work environment free of background noise
- Applying active listening skills, interjecting and paraphrasing to best understand the customer’s needs
Must meet the following requirements for consideration:
- Must be able to be onsite for training, team meetings, events or work during periods of prolonged outages
- Previous experience in order service and/or customer service
- Must be able to sit for long periods of time
- Strong PC skills
- Strong organizational, detail orientation and follow through skills
- Strong communication skills and a desire to build customer loyalty