Job Summary
An online marketplace provider is filling a position for a Remote Customer Service Team Lead.
Candidates will be responsible for the following:
- Hiring a seasonal team of in-house agents
- Directing and overseeing the customer support team
- Acting as an escalation point to resolve host and guest questions or complaints
Skills and Requirements Include:
- You’ll significantly influence the business and product roadmap as we scale
- You’ll experience massive growth opportunities as the company grows and matures
- Ability to work remotely
- Great communication skills