Remote Customer Solutions Advanced Technical Support Specialist in Lindon

Location: Utah

Compensation: Hourly

Staff Reviewed: Wed, Jul 07, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A consumer electronics company has a current position open for a Remote Customer Solutions Advanced Technical Support Specialist in Lindon.

Core Responsibilities of this position include:

  • Handling a wide array of calls
  • Accurately documenting and updating records in required information systems
  • Deescalating customers and finding resolution for more complex issues transferred from teammates

Must meet the following requirements for consideration:

  • Ability to thrive in a high-volume contact center
  • A sense of success and value from solving customer concerns
  • A high degree of resiliency and “bounce-back”
  • Passion for helping others; going above and beyond for customers and teammates

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