Job Summary
A consumer electronics company has a current position open for a Remote Customer Solutions Advanced Technical Support Specialist in Lindon.
Core Responsibilities of this position include:
- Handling a wide array of calls
- Accurately documenting and updating records in required information systems
- Deescalating customers and finding resolution for more complex issues transferred from teammates
Must meet the following requirements for consideration:
- Ability to thrive in a high-volume contact center
- A sense of success and value from solving customer concerns
- A high degree of resiliency and “bounce-back”
- Passion for helping others; going above and beyond for customers and teammates
