Remote Customer Solutions Collector

Job Summary

A company is looking for a Customer Solutions Representative - Collector to assist customers with payment solutions.

Key Responsibilities

• Contact customers to determine reasons for payment delinquency and negotiate payment commitments
• Handle accounts accurately while maintaining professionalism and meeting performance standards
• Document accounts clearly and respond to customer inquiries within established time frames

Required Qualifications

• High School Diploma or equivalent required
• Prior experience in financial services or a related industry preferred
• Associate or Bachelor's degree in business or related field may substitute for experience
• Bilingual skills (Spanish) are a plus
• Experience with Microsoft Windows and internet-based applications required