Remote Customer Specialist in Dallas

This job has been removed

Location: Texas

Compensation: Hourly

Staff Reviewed: Wed, Jul 21, 2021

This job expires in: 24 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A global healthcare company needs applicants for an opening for a Remote Customer Specialist in Dallas.

Core Responsibilities of this position include:

  • Providing expertise and customer service support to members, customers, and/or providers
  • Serving as the liaison to a complex customer base to manage first level response & resolution of escalated issues with customers
  • Identifying and resolving operational problems using defined processes, expertise and judgment

Applicants must meet the following qualifications:

  • High School Diploma / GED (or higher)
  • 2+ years of customer service experience analyzing and solving customer problems
  • Familiarity Microsoft Excel, Word and Outlook to be able to create, modify and send documents
  • Ability to keep all company sensitive documents secure (if applicable)
  • Dedicated work area established that is separated from other living areas that provides information privacy

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