Job Summary
A healthcare company needs applicants for an opening for a Remote Customer Success Account Manager.
Must be able to:
- Establish and maintain ongoing relationship with an assigned list of customers
- Research and troubleshoot customer issues, which may involve discovery discussions
- Perform periodic outreach, manage inbound calls and respond to customer requests promptly
Must meet the following requirements for consideration:
- Bachelor’s degree
- Experience in healthcare and/or software/technology service industries
- Experience with CRM solutions, especially Gainsight and Salesforce