Job Summary
An educational technology company is seeking a Remote Customer Success Advocate.
Core Responsibilities Include:
- Maintaining annual recurring revenue of 90%+ for client base
- Providing best practice recommendations
- Reviewing portfolio, identifying areas of greatest need, and executing a tailored plan
Skills and Requirements Include:
- Travel 10-15% to client locations or offices
- 3+ years of experience, preferably in a technology-focused position
- Strong oral and written communication skills
- Proven track record of successfully managing large/high value accounts
- Excellent problem-solving and critical thinking skills
- Effective at creating, gathering, and analyzing reports and data
