Job Summary

An an information technology company is searching for a person to fill their position for a Remote Customer Success Analyst.

Core Responsibilities of this position include:

• Work with a senior member of our customer success team to help our clients achieve their policy goals
• Talk with our clients, learn their unique challenges, and propose solutions
• Prepare custom Excel reports using government data

Must meet the following requirements for consideration:

• Bachelor's degree
• Knowledge of U.S. government demonstrated through internships, work, or volunteer experience
• Intermediate Excel (pivot tables, vlookups, equivalent functions)
• If working from outside the D.C. area, ability to work during U.S. East Coast business hours