Job Summary

An online music stream app is seeking a Remote Customer Success Associate.

Must be able to:

• Provide highest-level, personalized support to customers
• Attend training sessions to grow and maintain knowledge of products
• Resolve email, chat, phone, social media customer inquiries

Required Skills:

• You have 2+ years of customer service experience
• You have outstanding communication skills
• You are fluent in English
• You have working knowledge of Google Docs, Sheets/Excel
• You think in solutions instead of problems
• You are a team player