Remote Customer Success Associate Business Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 18, 2020

This job expires in 15 days

Job Category: Business Operations

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

An information technology company. is filling a position for a Remote Customer Success Associate Business Analyst.

Must be able to:

  • Provide customer support around successful software uses, analytic cycles, and Eureka best practices
  • Answer customer inquiries on effective software usage
  • Document questions and outcomes that will be added to FAQs and training materials

Applicants must meet the following qualifications:

  • Ability to do occasional travel
  • Bachelors or Associate degree (statistics, economics, business management or related field)
  • Proficient in MS Suite (Excel, PP, Outlook), Tableau skills preferred
  • Strong math and analytical skills