Job Summary
A technology company is in need of a Remote Customer Success Associate Manager.
Must be able to:
- Engage with customers by building relationships to deliver seamless renewals and growth
- Manage customer escalations with highly technical support requests from strategic customers
- Develop and administer schedules and performance requirements
Applicants must meet the following qualifications:
- Travel as necessary to visit customers and partners and attend conferences and other events
- Bachelor's degree
- Experience leading a team in a technical support, support engineering, or customer services organization
- Solid interpersonal skills and ability to identify, develop, and motivate team members
- Experience in enterprise project management
- Outstanding communication skills
