Remote Customer Success Business Operations Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 28, 2020

This job expires in 2 days

Job Category: Account Management, Business Operations

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company needs applicants for an opening for a Remote Customer Success Business Operations Manager.

Must be able to:

  • Develop deep understanding of the metrics that drive Customer Success
  • Ensure data quality across various systems of record
  • Prioritize and project manage high impact projects across Customer Success

Must meet the following requirements for consideration:

  • 3-5+ years experience using analytical frameworks, data, and tools
  • Experience coordinating projects and working with cross-functional leaders
  • Strong knowledge of data and data manipulation in typical SaaS products
  • Prior experience doing market comparisons on customer success metrics