Job Summary

A software company has an open position for a Remote Customer Success Director.

Individual must be able to fulfill the following responsibilities:

• Leading and growing a team of 10 Customer Success Managers
• Overseeing the full portfolio of enterprise customers
• Managing the entire post-sales customer lifecycle

Qualifications Include:

• Dynamic people leadership skills and experience leading and growing experienced teams
• 10 years of experience in a CSM, Technical Account Management or Sales related role
• 5 years in a post-sales, Customer Success Leadership role
• Track record of developing close relationships with sales and other related organizations
• Ability to manage and lead internal strategic initiatives
• Demonstrated experience building the processes and procedures of an evolving team