Job Summary
An online resources publisher has an open position for a Remote Customer Success Director.
Core Responsibilities Include:
- Developing trusted relationships with customers
- Developing and executing a fully integrated customer journey
- Driving value to our partners with a plan for customer success
Skills and Requirements Include:
- At least 7 years of experience in customer experience or client success
- Strong strategic planning and project management skills
- BA/BS degree, preferably in business, sales, marketing, and/or operations or equivalent work experience