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Remote Customer Success Director

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jul 06, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A health and wellness company has an open position for a Remote Customer Success Director.

Core Responsibilities Include:

  • Ensuring clients hit or exceed their account performance goals and securing client renewals
  • Identifying and problem-solving roadblocks before they become barriers to client success

Qualifications Include:

  • 7+ years of experience working for / in healthcare
  • Ability to influence customers to adopt best practices to improve member experience and product adoption
  • Experience developing organic growth and upsell opportunities
  • Ability to operate in an entrepreneurial environment

COMPLETE JOB DESCRIPTION

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