Remote Customer Success Director

Location: Arizona, California, Colorado, Georgia, Idaho, Illinois, Louisiana, Maryland, Massachusetts, Minnesota, Montana, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Washington

Compensation: Salary

Staff Reviewed: Mon, Jul 19, 2021

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A subscription management platform has a current position open for a Remote Customer Success Director.

Must be able to:

  • Retain, grow, and delight customers
  • Own key metrics for your team and for the company
  • Drive true value for customers

Skills and Requirements Include:

  • 2 - 5 years of management experience leading teams in a software company
  • 2 - 5 years experience leading managers of teams in a SaaS or subscription enterprise software company
  • Proven experience leading teams
  • Proven ability to develop strategies
  • Demonstrated operational excellence in analytical thinking
  • Experience successfully working with senior (C-level) executives

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