Remote Customer Success Enablement Manager

Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, May 02, 2022
This job expires in: 13 days
Job Summary

A software company is filling a position for a Remote Customer Success Enablement Manager.

Individual must be able to fulfill the following responsibilities:

  • Create, execute, and manage customer-facing team enablement learning programs, content, resources, and tools
  • Organize and manage our content, resources, and tools into centralized, easy-to-use, and up-to-date knowledge centers
  • Identify and address team knowledge and skill gaps (and opportunities)

Required Skills:

  • Company off-site summits
  • 3+ years of experience designing and executing enablement programs, content, and training
  • Demonstrated success in building and implementing programs that engage, educate, and deliver results
  • Experience creating and managing ILT, VILT, on-demand, in-flow, and blended learning paths, courses, and content
  • Experience managing content and communications strategy, resources, knowledge bases, wikis, and tools
  • Exceptional written, verbal, organizational, and presentation / training skills
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