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Remote Customer Success Enablement Specialist in New York

Job is Expired
Location: New York
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 02, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is seeking a Remote Customer Success Enablement Specialist in New York.

Core Responsibilities of this position include:

  • Maintaining centralized location for all playbooks and standard operating procedures
  • Contributing to the creation of digital education assets to support adoption

Must meet the following requirements for consideration:

  • 2+ years experience as a Customer Success Manager/Relationship Manager and/or Enablement Manager supporting a CSM team
  • Detail-oriented with exceptional organizational, documentation, and time-management skills
  • Hands-on experience with CSM/Sales/CRM tools ( e.g. Salesforce, Catalyst, Gong, Lessonly) as a user or administrator
  • Strong organizational skills and experience managing multiple projects and priorities

COMPLETE JOB DESCRIPTION

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