Job Summary

An information technology company has a current position open for a Remote Customer Success Engineer.

Core Responsibilities Include:

• Supporting our products via email, phone and web sessions
• Identifying defects and feature requests based on information learned from customers
• Developing and leading client training sessions

Qualifications for this position include:

• Bachelor's degree
• An understanding of support processes and tools
• Experience working directly with customers and end users
• Ability to learn and master new technologies with a technical aptitude
• Strong interpersonal and leadership skills
• Strong communication and people skills