Job Summary
A customer engagement company needs applicants for an opening for a Remote Customer Success Executive.
Individual must be able to fulfill the following responsibilities:
- Produce quality decks on at least a quarterly basis to showcase customer growth, trends, and product/industry maturity
- Respond to high profile, high-impact customer escalations in a fashion that inspires confidence and continued customer loyalty
- Work with sales executives to make sure customers have the resources they need
Must meet the following requirements for consideration:
- Willingness to travel up to 25%
- Bachelors of Arts OR Bachelor of Science degree
- Excellent executive communication skills, interpersonal skills, and eloquent writing skills
- Empathy and a unique ability to understand customer needs
- Enthusiastic about technology with demonstrated technical aptitude
- 8+ years of relevant experience
