Job Summary
A customer service software developer is searching for a person to fill their position for a Remote Customer Success Executive Vice President.
Core Responsibilities Include:
- Discovering and developing opportunities for customer growth
- Optimizing account review process and develop mitigation strategies
- Attracting high potential team members and develop a mechanism to onboard new hires
Position Requirements Include:
- 10+ years of overall Customer Success experience
- 3 years in progressive senior leadership roles
- Experience scaling and leading a large Customer Success team
- Experience with the Totango platform required
- Strong people leader with demonstrated ability to build a followership