Remote Customer Success Head

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Jun 18, 2021

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A cloud-based software company is filling a position for a Remote Customer Success Head.

Core Responsibilities of this position include:

  • Managing a Customer Success department in the cloud-based software development product space
  • Maintaining low churn rate and meet expansion goals
  • Sharing customer insights with other departments and work together to meet goals

Skills and Requirements Include:

  • Successful track records managing, renewing, and expanding SaaS accounts both hands-on and by enabling a team
  • Experience in managing a team of Customer Success or Account Representatives
  • Looking for responsibility, impact, and growth
  • Ability to understand a complex technical product

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