Job Summary
A website management platform needs applicants for an opening for a Remote Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Deliver quarterly business reviews
- Develop and grow accounts
- Establish a trusted/strategic advisor relationship with clients
Qualifications for this position include:
- Customer-facing role
- 3- 5 yrs of success manager experience in technology
- A proven track record in managing clients, client retention, and growth
- BA or BS or equivalent experience
- Working knowledge of Git, the command line, and familiarity with Drupal or Wordpress
- Proficiency in Salesforce or similar CRM systems