Job Summary
An online support community and safe space needs applicants for an opening for a Remote Customer Success Manager.
Candidates will be responsible for the following:
- Ensuring customer satisfaction
- Improving customer-facing processes and best practices
- Organizing, recruiting, and managing product ambassadors
Must meet the following requirements for consideration:
- 2+ years of customer service experience with a SaaS platform
- Proven ability to manage multiple projects at once
- A strong sense of urgency