Job Summary

An emergency communication company is filling a position for a Remote Customer Success Manager.

Core Responsibilities of this position include:

• Welcoming new customers
• Advocating for your Customers regarding any issues they are having
• Capturing input for new product features

Required Skills:

• Face-to-face meetings
• Previous PSAP experience as trainer, supervisor, manager, or director
• Energetic, organized, service oriented
• Strong problem solving skills and a can-do attitude
• Understanding of different PSAP technologies and workflows
• Ability to consult agencies on best use of RapidSOS integrations for many use cases