Job Summary

A software technology company has an open position for a Remote Customer Success Manager.

Candidates will be responsible for the following:

• Owning overall relationship with assigned clients
• Developing, preparing, and nurturing customers for advocacy
• Program managing account escalations

Must meet the following requirements for consideration:

• Periodic meetings at our San Jose offices and travel to customer sites in the US and Europe
• 3+ years of relevant enterprise software experience
• Prior experience in Customer Success
• Proven ability to drive continuous value of our product(s)
• Strong team player but still a self-starter
• Thrives in a multitasking environment and can adjust priorities on-the-fly