Remote Customer Success Manager

Job Summary

A startup company is in need of a Remote Customer Success Manager.

Core Responsibilities Include:

• Maintaining customer relationships across defined patch of current customers
• Managing customer requests
• Driving renewals and upselling opportunities in partnership with Sales

Qualifications Include:

• This position requires some travel
• 5 years experience in a strategic account role
• 3 years interfacing directly with customers at large brands
• Experience with technology, and ideally, SaaS solutions
• Strong communication and writing skills
• Upbeat personality and a get-it-done attitude