Job Summary

A cloud services company is filling a position for a Remote Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

• Acting as the primary contact and advocate for our customers
• Working with the sales team to identify upsell and cross-sell opportunities
• Collaborating with Marketing to continuously refine our materials

Qualifications Include:

• Ability to travel 40% of the time
• Experience in manufacturing, heavy equipment, plant industry
• 5 plus years’ experience in Customer Success for a software company
• Or 4+ year’s experience as a CSM for manufacturing software
• 3 plus years of proven experience directly leading other people
• Experience in an enterprise solution sales environment