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Remote Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jul 09, 2019
Job Category: Account Management, Sales
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company is in need of a Remote Customer Success Manager.

Must be able to:

  • Develop, prepare, and nurture customers for advocacy
  • Work to identify and/or develop upsell opportunities
  • Advocate customer needs/issues cross-departmentally

Required Skills:

  • Telecommute for meetings at our San Jose offices and travel to customer sites in the US and Europe
  • 3+ years of relevant enterprise software experience, preferably in ERP, CPQ, or CRM
  • Experience in Customer Success or equivalent in customer satisfaction, adoption, and retention
  • Proven ability to drive continuous value of our product(s)
  • Familiarity working with clients of all sizes
  • Strong team player but still a self-starter

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